Meridian Airways
Amicis In-Flight
MA178·N-847MA·JFK -> LHR·Pre-Flight
AdyenPOS-01
Amelia StoneFlight Attendant
By SKU
Defect frequency and resolution mix
| SKU | Item | Supplier | Total | Open | Replaced | Refunded | Refund $ |
|---|---|---|---|---|---|---|---|
| SKU-RET-HP | Noise-Cancelling Headphones | Sony Electronics recoverable | 1 | 0 | 1 | 0 | $0.00 |
| SKU-BAR-WHK | Premium Whiskey | Diageo Travel Retail recoverable | 1 | 0 | 0 | 1 | $9.00 |
| SKU-LB-MEZZE | Mediterranean Mezze Platter | — | 1 | 0 | 1 | 0 | $0.00 |
| SKU-BEV-COLA | Cola | — | 1 | 1 | 0 | 0 | $0.00 |
| SKU-LB-CHEESE | Artisan Cheese & Cracker Box | Sky Catering Ltd. recoverable | 1 | 0 | 0 | 1 | $12.00 |
Supplier exposure
Recoverable returns drive supplier chargebacks; non-recoverable hit our P&L.
| Supplier | RMAs | Recoverable | Refund exposure |
|---|---|---|---|
| — | 2 | 0 | $0.00 |
| Sony Electronics | 1 | 1 | $0.00 |
| Diageo Travel Retail | 1 | 1 | $9.00 |
| Sky Catering Ltd. | 1 | 1 | $12.00 |
Microsoft — Simulated
Demo triggers — inject external events into the prototype.